The water supply system is designed to ensure that water flows to your property under pressure.

If there is a pressure drop in the water main, a vacuum could be created in this system, which under certain conditions could siphon liquid from a contaminated source back into the drinking water supply. This can be a risk to public health.

Water pressure can be affected when:

  • There is a break in the water main
  • Water is being pumped from the main water supply during a fire
  • A customer is using water at a higher pressure than the pressure supplied
  • Heavy water use downstream reduces water pressure upstream
  • The water outlet at the property is higher than the water main, causing constant back pressure.

A number of different property types pose a particular risk through cross connections. These include:

  • Chemical plants
  • Pest controllers
  • Market gardens
  • Golf courses/sporting ovals
  • Caravan parks
  • Greywater treatment systems
  • Metal processing plants
  • Paint manufacturers
  • Laundries
  • Nurseries
  • Residential properties with rainwater storage.

We can offer the following services:

  • If your site needs surveying for cross connection, call us for a consultation.
  • Installation of backflow devices
  • Annual testing of backflow devices
  • Maintenance